RETURNS
You have the right to return all or part of the order within ten (10) calendar days from the date you receive it. In this case, you only bear the direct shipping cost of returning the products. In the event that the reason for the return concerns an error on the part of the company, we undertake to bear the shipping cost of returning the products.
You must send the product in the perfect condition in which you received it, without tampering its packaging and confirming that the product's special markings have not been removed. Additionally, you must include the receipt. The return will only be accepted by shipping with a transport company (courier) and only after company's approval.
In the case of returning the products your money refund will be completed within 8 days from the date you receive the products. Accordingly on one hand, the way you chose to pay for your order and on the other hand the way they will be returned to our company. In case that the reason of the return concerns an error on the part of the company, Kenny-racing.gr undertakes to re-send a courier to the address you have specified for the receipt of the order at its own expense.
In the event that the consumer wishes to return the order without being a fault of the company, then the shipping costs are bear of the consumer. From the moment the product leaves you, Kenny-Racing.gr receives it within 1-2 working days for returns within Greece and via ACS courier. In the event that you choose other transport companies, we cannot provide any guarantee for the delivery times of the products you return to us. After we have received the product, we will immediately procedure your request and inform you by e-mail how to process it. After the return of the product, and if approved by the Company, the customer is compensated in the full amount either by a corresponding deposit to his bank account, or in another way according to the above.
In case you want to return the products, you bought from us, the address you should use in order to return the products is: Marathonos Avenue 24 km., Rafina, zip code 19009.
REPLACEMENT / CHANGE
The company is obliged to provide the right of replacement in case the product is considered defective. In case the consumer wants to change the respective product, he is obliged to follow one of the following methods:
1. To return it to the company with a transport company (courier) and to place a new order. In this case, the return costs are borne by the consumer.
2.To change it at any store of the company in Greece, without any charge.
If the reason of the return concerns an error of the company, the cost of the return shall be borne by the company. After returning the product, the customer is compensated in full with a corresponding deposit to his bank account.